1. Introduction

Welcome to The Dog House ("we," "us," or "our"). This Privacy Policy is designed to inform you about how we collect, use, and protect your personal information when you use our website and services. By using our website and services, you agree to the terms outlined in this Privacy Policy.

2. Information We Collect

2.1 Contact Form

When you use the contact form on The Dog House website, we may collect the following personal information:

          Name
          Email address
          Phone number
          Any additional information you voluntarily provide

2.2 Automatically Collected Information

We may also automatically collect certain information when you visit The Dog House website, including:

          IP address
          Browser type
          Operating system
          Date and time of your visit

3. How We Use Your Information

We may use the collected information for the following purposes:

          Responding to your inquiries submitted through the contact form.

          Sending you relevant information about our dog grooming services or promotions, if you have provided consent.

          Improving the functionality and user experience of The Dog House website.

4. Lawful Basis for Processing

The lawful basis for processing your personal data is your explicit consent, which is obtained through the contact form.
          
5. Consent

By submitting information through The Dog House contact form, you consent to the collection, processing, and storage of your personal data as outlined in this Privacy Policy.

6. Data Security

We take appropriate measures to safeguard your personal data against unauthorised access or disclosure. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy

Policy or as required by applicable laws.

8. Your Rights

You have the right to:

          Access and obtain a copy of your personal data.
          Correct inaccuracies in your personal data.
          Request the deletion of your personal data.
          To exercise these rights or if you have any questions or concerns, please contact us at enquiries@thedoghouse-surrey.co.uk.

9. Third-Party Services

We may use third-party services to process personal data. These services are GDPR compliant, and we ensure that they meet the necessary data protection standards.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. The most recent version will be posted on The Dog House website with the effective date.

11. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at enquiries@thedoghouse-surrey.co.uk.